Frequently Asked Questions

Below you will find information that might help you understand how to find things or learn about information you might need to know about your city or town.

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  • You need to complete the Change of Name and/or Address form located under the forms tab.
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  • You need to complete the Change of Name and/or Address form located under the forms tab.
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  • You need to visit the TCDRS website at www.tcdrs.org or call them at 800-823-7782.
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  • You need to call the appropriate insurance company: United Health Care (medical ins) 877-370-2849 Express Scripts(RX ins) 877-613-1227 Assurant (HMO dental ins) 800-227-3055 Delta Dental (PPO dental ins) 800-521-2651 VSP (vision ins) is a paperless company. No card is issued.
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  • You need to log in to the Payflex website at www.pebc.payflex.com or call 877-644-5124.
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  • Yes, if you have experienced a qualifying change in status event. For more information on change in status events go to the Insurance Information tab.
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